Health and Safety Policy — Commercial Waste Lee

Commercial Waste Lee is committed to protecting the health, safety and welfare of all employees, contractors, clients and members of the public affected by our commercial rubbish and waste collection operations. This policy sets out our approach to risk management for our rubbish removal services and outlines responsibilities, safe working practices and the controls we apply across our service area. The policy is intended to be clear, proportionate and practical so that every person engaged with our commercial waste services understands their role in maintaining a safe working environment.

We emphasise a proactive approach to safety: regular risk assessment, robust operational controls, and continuous training. Our management team ensures that health and safety considerations are integrated into planning and delivery of commercial waste collections and disposal tasks. This includes vehicle operations, manual handling when emptying bins, segregation of recyclable materials, and secure containment of hazardous items. The policy applies to all activities undertaken by the company and to all employees and subcontractors working on behalf of Commercial Waste Lee.

The aims of the policy are to:

• Prevent injury and ill health from work-related activities.

• Comply with applicable statutory duties and industry best practice.

• Promote safe systems of work for commercial waste collection, transfer and disposal.

Responsibilities and Duties

The leadership team holds overall responsibility for the effective implementation of this health and safety policy. Managers and supervisors are charged with ensuring that staff receive appropriate instruction, training and supervision for their roles in waste collection and rubbish management. Employees are required to follow safe working procedures, report hazards and incidents promptly, and cooperate in the investigation of accidents. Everyone has a duty to stop work where there is an immediate risk and to seek guidance from a manager.

Risk assessments are carried out for all routine and non-routine tasks associated with our commercial rubbish collection services. Assessments identify hazards such as manual handling loads, moving vehicles, traffic interaction, sharps in waste streams, chemical exposures and slips or falls. Controls are documented and communicated; these include mechanical aids, exclusion zones, high visibility PPE, vehicle safety systems, and segregation procedures for hazardous waste streams.

We maintain a written record of risk assessments and safe systems of work that are reviewed periodically or when operational changes occur. Training is provided at induction and refreshed at set intervals, with additional sessions following any identified learning need. Training covers safe lifting techniques, correct use of lifting equipment, vehicle safety checks, confined space precautions where applicable, and handling of potentially hazardous materials encountered in commercial waste.

Operational Controls and Safe Working Practices

To deliver safe commercial waste services we implement the following practical measures:

• Planned vehicle routes and safe loading/unloading procedures to reduce exposure to traffic and to minimise manoeuvring risks.
• Pre-shift vehicle inspections and maintenance schedules to ensure all fleet are roadworthy and equipped with safety aids.
• Use of appropriate PPE, including gloves, boots, high-visibility clothing and eye protection where required.
• Clear segregation and labelling of waste streams to prevent hazardous cross-contamination.

We operate an incident reporting and investigation system designed to identify root causes and apply corrective actions. Near-misses are recorded and treated as valuable opportunities to improve safety. Contractors working alongside our teams must comply with our safety requirements and demonstrate competency for the tasks they undertake within our rubbish collection service area.

Emergency preparedness includes first aid provision, access to medical assistance, and procedures for dealing with spillage, fires or accidental release of hazardous substances. Emergency roles are assigned and staff are trained in communication and evacuation procedures. Regular drills and checks ensure readiness without impeding daily waste operations.

Monitoring and performance measurement are central to continuous improvement. We set measurable safety objectives, audit operations, and review trends in incidents, near-misses and non-conformances. Findings are used to update risk controls, refine procedures and focus training where it will have the most impact. Key performance indicators include incident rates, completion of scheduled safety inspections and audit scores for vehicle and site compliance.

Compliance with this policy is mandatory. Non-compliance is addressed through corrective measures, re-training or disciplinary action where necessary. The policy is reviewed at least annually, or sooner if there are changes to operations, legal requirements, or following a significant incident. This health and safety policy forms part of our governance for providing reliable, safe and legally compliant commercial waste collection and rubbish removal services across our service area.

Signed on behalf of Commercial Waste Lee — Management Team. This document is retained as the formal statement of our health and safety commitment and is available to employees and regulatory bodies on request.