Commercial Waste Lee Accessibility Statement

This accessibility statement explains how Commercial Waste Lee and related local commercial waste services in Lee work to make our online content accessible to everyone. We aim to meet or exceed WCAG 2.1 AA standards across pages describing our commercial refuse and waste collection offerings in the Lee area. Our goal is to make information about Lee commercial waste simple to find, read and interact with for people using a range of technologies.

We design pages for compatibility with assistive technologies such as screen readers and voice control. Where possible we provide semantic structure, clear headings and descriptive links to support navigation. If accessible formats are required for any of our documents about commercial refuse in Lee, we will make them available on request through the site’s accessibility contact options.

Our commitment covers content on the main site and materials related to commercial waste management in Lee, including schedules, service descriptions and policy documents. We test pages for readability, contrast and keyboard operability, and we publish clear descriptions of interface elements so that screen-reader users and keyboard-only users can understand and operate service features.

Key measures we implement include a focus on keyboard navigation so users can access menus, forms and service booking flows without a mouse. We use skip links, logical tab order and visible focus styles to help users move through content. In addition, form fields and interactive components include accessible names and instructions to support assistive technologies when arranging commercial waste pickups in the Lee area.

We validate accessibility across devices and browsers and review content for compliance with WCAG 2.1 level AA requirements. Our testing process includes automated checks and manual reviews with screen readers, magnifiers and other tools used by people with visual or motor impairments. When third-party tools or embedded content are used, we assess their compatibility and provide accessible alternatives when necessary.

Our accessible content principles are listed below to help you understand what to expect when interacting with commercial waste information for Lee:

• Perceivable: Text alternatives for non-text content and sufficient contrast for readability
• Operable: Full keyboard access and predictable navigation
• Understandable: Clear language, headings and instructions for service processes
• Robust: Compatibility with current assistive technologies and adherence to standards

We strive for accessibility across all pages about commercial waste collections, including scheduling, account management and information on recycling and hazardous waste handling in Lee. If you use magnification, a screen reader or alternative input devices, you should be able to access essential service features and key documents. We also provide downloadable materials in accessible formats where applicable.

Known limitations: despite our efforts, some third-party content and legacy documents may not yet fully meet WCAG 2.1 AA. When this occurs we plan work to improve or replace those assets. We include notices on pages where a particular component may present an accessibility barrier and offer alternative ways to obtain the same information.

How to request assistance: if you encounter barriers when using pages about Lee commercial waste or need information in an alternative format, please use the site’s accessibility or contact options to make a request. Provide details about the page or process you cannot use, the format you need (for example large print, accessible PDF, plain text or another format), and any specific assistive technology you are using. Our accessibility team will respond and work to provide the information or to arrange reasonable adjustments.